Returns & Refunds

 Eco Studio India

Returns, Replacements & Refunds

  • Returns, Replacements & Refunds
  • None of our products are eligible for returns.
  • Products are eligible for exchange/replacement only in case of manufacturing defects (only if a customer receives a broken product).
  • A video of the parcel will have to be made while opening the parcel without a single pause.
  • Replacement is further subject to the availability of the product (size, color etc.) and is limited to one request. In certain cases where Eco Studio India is unable to process a replacement request for any reason, a refund will be given.
  • A refund will be initiated to the original payment method within 7-10 days of acceptance of receipt of the product by Eco Studio India. We may request information/documents to verify your credentials before initiating the refund.

Note: In case you have received a product in a physically damaged form (broken) or a different product than the product ordered (whether returnable or non-returnable, please send a Whatsapp message to us on +919346279400 immediately and in any case not later than 3 (three) days from the date of delivery of the product, failing which product will not be replaced. The defective product or part will be recalled and a replacement will be shipped immediately, or else we will refund your money.

CANCELLATION POLICY

  1. Eco Studio India does not accept any cancellation requests.
  2. Under some rare situations, Eco Studio India can raise an order cancellation request. These situations could be –
    • Product is out of stock;
    • Incorrect pricing or description of the product;
    • Incorrect or Incomplete Buyer’s Address;
    • Non-serviceability at the Buyer’s address by our courier partners;
    • If it is Prepaid Order, the amount will be refunded to you in accordance with our Refund Policy. We will notify you through messages on your Email/WhatsApp/Text when an order is cancelled due to any of the above reasons.
    • Since all our orders are Prepaid, the amount will be refunded to you within 10-15 days from the date of cancellation/refund.
    Home
    Account
    Wishlist
    Cart
    Search
    0
      0
      Your Cart
      Your cart is emptyReturn to Shop
        Calculate Shipping